🚀 EASY DELIVERY WITHIN 48 HOURS | FREE RETURNS
🚀 EASY DELIVERY WITHIN 48 HOURS | FREE RETURNS

Refund policy

 

Change and return

 

If you find any defective products in the products you receive, please hello@neonstyle.esYeah. Neon light is responsible for the return of this batch of goods.

 

If you are not satisfied with your requirements

 

 

  • We accept changes and returns within 15 working days from the date of receiving your package.

 

  • In your order, you will find a document you need to fill in for change or return. The returned items must be in the same conditions as when they were received.

 

  • Email us hello@neonstyle.es Tell us:

             - order number
             - Reason for change
             - What kind of solution do you want

  • Once we receive your package, we will check the condition of the item and replace or return it.

 

  • The cost of return shall be borne by the customer.

 

  • Neon will not accept shipments that are due or refunded.

 

  • Freight and return charges will not be paid.

 

  • If there is a change, the new packaging will not include the new freight. This promotion does not apply to overseas orders or Canary Islands.

 

We'd like to know why you came back so that we can do better.